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Tell us what you're trying to publish and where it's getting stuck. We answer by email, usually within one business day.

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Signed-in messages include your account details, so we can see your credits and recent generations. Use Help & support inside your workspace.

Common answers

  • Credits are refunded automatically when a generation fails.
  • Plans add credits once per billing cycle, not monthly by calendar date.
  • You can cancel any time and keep the credits already added.