Refund & Cancellation

Cancelling stops future charges at the end of the current billing period. You keep access and the credits already added until that date, then your account moves to the free tier with its remaining credits intact.

Credits already granted for a period are not converted to cash. If a generation fails on our side, the credits it used are returned to your balance automatically — you'll see the refund in your credit history.

If you were charged in error, charged twice, or could not use the service because of a fault on our side, contact us within 30 days of the charge and we'll refund it to the original payment method.

Because plans deliver credits immediately, ordinary part-months are not refunded — cancel instead and keep the credits you already have.

Open Plan & credits in your dashboard and choose the option to cancel. The confirmation screen shows the exact date your plan ends. If you need a receipt or invoice, reply to the payment confirmation email.